SaugaTalks

The Next Big Thing in Automation

April 15, 2022 Irene
SaugaTalks
The Next Big Thing in Automation
Show Notes

The full episode of SaugaTalks with Wayne Butterfield, Automation Expert, Speaker on Robotic & Cognitive Automation, Back Office #Transformation, Digital Customer Service, and Outsourcing

Time Codes:

00:00 The Next Big Thing In Automation is Not Technology
04:30 Culture Changes and How to Use the Best Qualities Humans Bring
10:58 Pains Points Automation Technology Helps to Address
12:15 Ecosystem of Technology to Automate Work
20:40 Democratization of Automation, Citizen Developer Job, Investing Time in People
25:55 AI in Organizations, Critical Capabilities, NLP, Machine Learning, Machine Vision
31:00 Key Take-Aways: Usage of Automation and RPA, Data-Led Enterprise Automation, New Problems Automation is Now Solving

✅ Wayne’s Profile: https://linkedin.com/in/waynebutterfield
✅ Twitter: https://Waynaldo82

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